VEXA Community Post Rewards
Terms & Conditions
Limited time only
Community Post Rewards is currently running as a limited campaign. Eligible content must be posted, and claims submitted, while the campaign is open. The full campaign terms are set out in section 2. When your post is ready, submit a claim.
By participating in the VEXA Community Post Rewards program, you agree to the following terms.
1. Eligibility
You must have purchased an eligible VEXA product directly from VEXA and be able to provide a valid VEXA order number or other proof of purchase.
The person submitting the post for a reward must be the owner or authorized operator of the TikTok or Instagram account that published the content.
Rewards are tracked against your verified VEXA customer email. You may create and post content from more than one TikTok or Instagram account, but every reward is issued to, and limited by, the single VEXA customer email you verify with.
2. Campaign Period
VEXA Community Post Rewards is currently running as a limited campaign. The campaign rewards community members for posting VEXA ahead of VEXA’s first full collection releasing this fall.
The campaign runs for a limited time only. It stays open until VEXA announces that it has closed, and VEXA may close, pause, extend or relaunch it at any time.
Posts published before the VEXA Community Post Rewards program officially went live are not eligible for rewards. The program became effective on September 1, 2026 at 12:00 a.m. Eastern Time (ET). Only posts published on or after that date and time may qualify, subject to all other program requirements.
Any post published before September 1, 2026 at 12:00 a.m. ET is permanently ineligible for this program. A pre-launch post does not become eligible merely because it gains additional views after the effective time.
To qualify under this campaign, content must satisfy every requirement in these terms and must be published while the campaign is open.
Claims under this campaign must be submitted while the campaign is open, using the claim page or another submission method described in section 9. VEXA may still review, verify and process a claim that was properly submitted before the campaign closed, and verification taking place after the campaign closes does not by itself invalidate that claim.
Rewards validly issued under this campaign remain subject to their existing redemption rules, including the reward code expiration period in section 12 and the VEXA Store Credit terms in section 13. A reward issued under this campaign does not expire merely because the campaign has ended.
Once VEXA announces that the campaign has closed, new posts and new submissions are not eligible unless VEXA relaunches the program. Any relaunch or successor campaign is governed by the program terms and reward structure in effect at that time.
Posted VEXA during the campaign period and reached a milestone?
3. What Qualifies As A VEXA Post
To qualify, your content must:
- Be posted publicly on TikTok or Instagram.
- Be original content created and posted by you.
- Feature a genuine VEXA stringer purchased directly from VEXA. The stringer is the qualifying product for this campaign: wearing only a VEXA accessory, such as a wristband, does not qualify.
- Show the VEXA stringer being worn on-body as part of the actual video, not simply displayed in the background, held up, shown in packaging, or inserted as a photo or screenshot.
- Show the VEXA stringer clearly enough that it can reasonably be identified as a VEXA stringer.
- Feature the stringer for at least 3 total seconds during the video. Extremely brief flashes, obscured appearances, or incidental background appearances do not qualify.
- Remain publicly viewable while VEXA verifies the submission.
- Meet the disclosure requirements in section 4, including clearly disclosing the VEXA Community Post Rewards incentive in the video itself.
The stringer does not need to be the sole focus of the video. Training videos, physique content, edits, lifestyle content, transformations, posing videos, or other original content may qualify as long as the stringer meets the requirements above.
4. Disclosure
Participation in the VEXA Community Post Rewards program may create a material incentive in connection with your post, because qualifying content may earn a VEXA discount or VEXA Store Credit based on its performance.
To qualify for a Community Post Reward, the rewards-program relationship must be clearly disclosed in the video itself. A caption-only disclosure does not satisfy VEXA’s program eligibility requirement.
The disclosure must be clearly visible, easy to understand, and presented in a way that an ordinary viewer is reasonably likely to notice.
An acceptable disclosure may be as simple as:
“VEXA rewards program • #ad”
or
“This post may earn me a VEXA reward based on views.”
Participants do not need to describe themselves as “sponsored,” “paid,” an “affiliate,” an “ambassador,” or a “VEXA partner” unless that separate relationship actually exists.
A generic or ambiguous hashtag such as #rewardsad, #collab, #partner, or #ambassador is not by itself sufficient disclosure for this program. A clear #ad disclosure may be used, and VEXA recommends pairing it with the short rewards-program explanation above so viewers understand the nature of the incentive.
If the qualifying video does not contain an adequate disclosure of the VEXA Community Post Rewards incentive, VEXA will not issue the reward.
You are also responsible for complying with TikTok, Instagram, or any other applicable platform’s own commercial-content, branded-content, or disclosure requirements. Where a platform requires the use of a built-in content disclosure or branded-content tool because of the potential VEXA reward, you must use that tool in addition to satisfying VEXA’s disclosure requirement.
Using a platform disclosure tool by itself does not override VEXA’s requirement that the rewards-program relationship be adequately disclosed to viewers where required by these terms.
5. Views Must Be Organic
Only legitimate, organic views qualify.
Posts are not eligible if views or engagement were artificially generated through:
- Purchased views, likes, comments, followers, or engagement.
- Bots or automated traffic.
- Paid advertising or paid boosting of the qualifying post.
- View-for-view or engagement-exchange services.
- Any other method intended to artificially increase the post’s performance.
VEXA reserves the right to reject a submission if its traffic or engagement appears manipulated, fraudulent, or otherwise inauthentic.
6. How Views Are Counted
The only number used to qualify for a reward tier is the public view count displayed on the TikTok or Instagram post itself.
VEXA does not use private or in-app analytics that differ from the public counter, projected or estimated views, rounded or approximated figures, or screenshots showing a different internal metric.
The public counter must meet or exceed the threshold for the tier you are claiming. A post showing 9,999 views does not qualify for the 10,000-view tier, and a post showing 92,000 views does not qualify for the 100,000-view tier.
Views from separate posts cannot be combined. Two posts with 50,000 views each do not qualify for the 100,000-view tier. VEXA evaluates the single eligible post you submit.
Cross-posting. The same underlying piece of content posted on both TikTok and Instagram counts as one piece of content for reward purposes. Only the better-performing eligible version may be used. You cannot redeem the TikTok version and then separately redeem the Instagram version of the same creative.
Re-uploads. Re-publishing the same creative may qualify as a new post if it is genuinely published as a new post, is published after your most recent reset cutoff, and independently satisfies every other requirement in these terms.
7. Proof Required
To claim a reward, you must provide VEXA with:
- Your VEXA order number or other requested proof of purchase.
- A direct link to the qualifying TikTok or Instagram post.
- Proof that you own or control the account that published the post if requested.
- Proof of the post’s current public view count.
- Additional screenshots or verification if reasonably requested by VEXA.
VEXA may require additional verification before issuing any reward.
8. Reward Tiers
Your reward is based on the public view count of the single eligible post you submit, and on the tier you claim at the time you submit it.
The current VEXA Community Post Rewards tiers are:
| Views | Reward |
|---|---|
| 10,000+ views | 15% off your next eligible VEXA purchase |
| 25,000+ views | 25% off your next eligible VEXA purchase |
| 100,000+ views | 50% off your next eligible VEXA purchase |
| 500,000+ views | 75% off your next eligible VEXA purchase |
| 1,000,000+ views | $300 VEXA Store Credit added to your VEXA customer account |
You may claim the highest tier that your submitted post’s public view count has actually reached at the moment you submit it.
There is no requirement to redeem as soon as you reach a tier. You may let your content keep gaining views and choose when you want to cash in.
Reaching a threshold does not by itself guarantee a reward. All submissions are subject to verification under section 17.
9. How To Claim Your Reward
There is no pre-approval requirement. You do not need to contact VEXA before creating eligible content.
Once your post reaches a reward tier and you’re ready to cash in, submit a claim with your order number, a link to the qualifying post, and proof of its current public view count.
You can also contact VEXA directly with the same information.
You can contact us through Instagram at @vexa.us, TikTok at @vexaapparel, or submit a support ticket through our Discord.
Once we verify your submission, a percentage reward is issued to you as a discount code, and the 1,000,000-view reward is added to your VEXA customer account as Store Credit.
Do not submit a claim until you are ready to redeem. Submitting is what locks your post to a tier and resets your eligible post history.
Ready to cash in? Send your post and proof of views through the claim page.
10. Cashing In Locks Your Post
Your reward tier and your reset are both fixed at the moment you submit your claim, not at the moment VEXA reviews or approves it. How long verification takes does not change what you are eligible for.
When you submit a claim:
- The post you submit is permanently locked to the tier you claimed.
- Every post published before that submission becomes permanently ineligible for any future Community Post Reward, across all platforms, regardless of its current or future view count.
- Only posts published after that submission can count toward your next reward.
There are no upgrades on a post you have already cashed in. If you submit a post at 100,000 views and claim the 50% reward, and that same post later reaches 1,000,000 views, you do not receive the 1,000,000-view reward. You chose when to cash in, and that choice is final. The same applies at every tier.
A post that has already been submitted and rewarded cannot be submitted again, exchanged for a different tier, or traded up because it performed better afterward.
This is why you should think carefully about when to cash in.
11. One Active Reward At A Time
VEXA will not issue a new Community Post Reward while you have an active Community Post Reward or unused promotional Store Credit from a prior reward, except where promotional Store Credit is later restored as the result of a return or refund after a newer reward was already validly issued. That limited exception is described in section 14.
Rewards are tracked per verified VEXA customer email. You may keep posting while you hold an active reward. However, VEXA will not issue you another Community Post Reward until your outstanding reward value has been fully used or otherwise closed.
A percentage reward is fully used when its discount code has been successfully redeemed on a completed qualifying order.
The 1,000,000-view reward is fully used only when the entire $300 promotional Store Credit balance has been spent. A partially spent balance is still an active reward.
For example, if you receive $300 in Store Credit and spend $100 of it, $200 remains and your Community Post Reward is still active. You cannot be issued another Community Post Reward until that remaining balance has been used.
If a percentage reward code expires unredeemed, that reward cycle is closed and you may claim again.
Once your outstanding reward value is fully used or closed, you may claim again using an eligible post published after your most recent submission.
VEXA does not ordinarily permit customers to hold or stockpile more than one Community Post Reward. A limited overlap can arise only through the return and refund process described in section 14. Where that happens, every outstanding promotional benefit must be fully used or closed before another Community Post Reward may be issued.
12. Percentage Reward Codes
The 10,000, 25,000, 100,000 and 500,000-view rewards are issued as discount codes. Unless VEXA states otherwise:
- Each reward code is single-use.
- Each code is personal to the customer who earned it and is non-transferable.
- Codes may not be sold, traded, or publicly distributed.
- Codes cannot be exchanged for cash.
- Codes cannot be applied retroactively to a previous order.
- Codes cannot be stockpiled. Only one Community Post Reward code may be active per verified customer email at a time.
- Codes expire 180 days after they are issued.
- Codes apply to eligible merchandise and do not apply to shipping or taxes.
- Codes remain subject to VEXA’s normal discount-combination rules.
VEXA may restrict a reward code to the email address or customer account associated with the qualifying purchase.
13. VEXA Store Credit
The 1,000,000-view reward is issued as $300 in VEXA Store Credit to the qualifying customer’s Shopify customer account. It is not a discount code.
VEXA Store Credit is issued to the Shopify customer account associated with your verified reward email. You may be required to sign in to that customer account or use a supported Shopify checkout experience for the credit to appear at checkout.
Store Credit is applied through Shopify checkout toward the amount due on an eligible VEXA order, subject to Shopify’s checkout functionality and the terms of this program.
- If your order total is more than your available Store Credit, you pay the remaining balance yourself. There is no requirement to keep your order under $300.
- If your order uses only part of the balance, the unused Store Credit remains on your customer account for later use.
- Store Credit is a payment method rather than a discount. Normal VEXA promotion and discount eligibility applies to your cart, and the Store Credit is then applied at checkout.
- The $300 Store Credit does not currently expire. This does not prevent VEXA from adjusting, removing, or voiding unused promotional Store Credit where expressly permitted under these terms, including in connection with qualifying-product returns, payment reversals, fraud, or program abuse. See section 14.
Store Credit availability and currency may vary by region and Shopify checkout configuration. Where necessary, VEXA may issue the equivalent reward value using a supported currency or equivalent redemption method.
14. Returns, Refunds & Reward Eligibility
Community Post Rewards are available only in connection with genuine VEXA purchases and products retained by the customer.
Returning the qualifying product. If you return the specific VEXA product featured in the post used to qualify for a Community Post Reward, that post and the associated purchase become ineligible for that reward. If the reward has not yet been issued, VEXA may reject the claim. If the reward has already been issued but has not been fully used, VEXA may void the unused reward, including deactivating an unused percentage reward code, or removing any remaining promotional VEXA Store Credit associated with the reward, where permitted by applicable law and Shopify functionality.
Partial returns. Returning another item from the same order does not by itself invalidate your Community Post Reward. If you purchased multiple VEXA products and continue to keep the specific product featured in your qualifying post, returning a different item from that order does not affect the qualifying post.
Reward already fully used. If a Community Post Reward was fully redeemed before the qualifying product was later returned, VEXA will not automatically charge you retroactively solely because a return occurred. However:
- The returned product and its associated qualifying post cannot be used for another Community Post Reward.
- You must still satisfy all requirements before earning future rewards.
- VEXA reserves the right to deny or revoke future participation where there is evidence of fraud, repeated return-and-reward cycling, manipulation of the program, or another pattern reasonably indicating abuse.
VEXA-caused refunds or cancellations. A refund, replacement, cancellation, or other adjustment caused by circumstances reasonably attributable to VEXA or its fulfillment process does not automatically disqualify you. Examples include an incorrect item, a damaged or defective item, a lost shipment, an item VEXA cannot fulfill, a cancellation initiated by VEXA, or another comparable fulfillment or customer-service issue.
VEXA may preserve or reinstate Community Post Reward eligibility where appropriate in these circumstances. A normal goodwill adjustment or partial refund on an order also does not automatically invalidate an otherwise qualifying post if you continue to retain the product shown in that post.
Orders purchased using VEXA Store Credit. If an order paid in whole or in part using Community Post Reward Store Credit is later returned or refunded, any promotional Store Credit returned to your Shopify customer account remains part of the original Community Post Reward. That returned promotional balance is considered unspent reward value.
If promotional Store Credit is restored to your account following a return, that balance is treated as active, unspent reward value until it has been fully used again. You cannot use a return to make a Store Credit reward appear fully used and then receive another Community Post Reward while the promotional balance has been restored to your account.
Restored Store Credit after a later reward has already been issued. If you fully use a Community Post Reward, legitimately become eligible for and receive a later Community Post Reward, and a subsequent return or refund then restores promotional Store Credit from the earlier reward, that restoration does not retroactively invalidate the newer reward. The newer reward remains valid.
Restored promotional Store Credit does, however, remain promotional reward value. You may not receive any additional Community Post Reward while restored promotional Store Credit remains unused, or while another active Community Post Reward remains unused. Both outstanding promotional benefits must be fully used or otherwise closed before another Community Post Reward may be issued.
For example, you earn $300 in Store Credit and spend the full amount. You later earn and receive a valid 25% Community Post Reward code. You then return an item from the earlier Store Credit-funded order, and $100 of promotional Store Credit is restored to your account. The 25% code does not disappear. However, you cannot receive another Community Post Reward until both the restored $100 of promotional Store Credit and the 25% code have been used, expired, or otherwise closed.
An overlap of this kind is an exception created by the return and refund process. It does not mean customers are ordinarily permitted to receive or stockpile multiple active Community Post Rewards. VEXA reserves the right to suspend, void, or deny reward eligibility where spending, claiming, returning, refunding, or similar behavior reasonably indicates reward and return cycling or other abuse of the program.
Chargebacks and payment reversals. If the underlying qualifying purchase is subject to a chargeback, payment reversal, fraudulent-payment determination, or similar reversal, VEXA may suspend or void Community Post Reward eligibility associated with that purchase while the matter is unresolved or if the purchase is ultimately reversed.
Your legal rights. Nothing in these terms is intended to limit any return, refund, cancellation, withdrawal, or other consumer right that cannot legally be waived.
15. One Person, One Post, One Reward
The same post cannot be submitted by multiple people.
Reposting, downloading, screen-recording, substantially copying, or otherwise republishing another person’s content does not make that content eligible for a second reward.
If multiple people appear in one qualifying video, only the owner of the account that originally published the post may claim the reward for that post.
16. Content Standards
Content will not qualify if it:
- Contains illegal activity.
- Fraudulently represents a relationship with VEXA.
- Makes false or misleading claims about VEXA or its products.
- Infringes another person’s copyright, trademark, privacy, or other rights.
- Contains artificially generated or manipulated performance intended to deceive VEXA about eligibility.
Participation in the program does not make you a VEXA athlete, employee, affiliate, ambassador, representative, or sponsored creator unless VEXA separately agrees to such a relationship in writing.
17. Verification And Final Approval
Meeting a listed view threshold does not automatically guarantee a reward. All submissions are subject to verification by VEXA.
At the time VEXA verifies your submission:
- The post must still exist and must still be publicly viewable.
- The post must still satisfy every qualifying-content requirement in these terms.
- The public view count must still meet the threshold for the tier you claimed.
If the post is deleted, made private, or otherwise restricted before VEXA can verify it, the submission may be rejected.
If the public view count falls below the tier you claimed before verification, the claim may be rejected. If the count rises above the tier you claimed, your claim remains locked to the tier you selected at submission.
A change to your username or display name does not by itself invalidate a submission, provided VEXA can still verify the post and the account.
If VEXA rejects a submission, no reward is issued and the reset described in section 10 does not take effect.
VEXA reserves the right to reject fraudulent, manipulated, duplicated, unverifiable, or otherwise ineligible submissions, and may withhold or revoke rewards obtained through abuse of the program.
VEXA’s determination regarding eligibility, view verification, and the applicable reward tier is final.
18. Program Changes
VEXA may modify, pause, or discontinue the Community Post Rewards program or change future reward tiers at any time.
Any reward is based on the program terms and reward structure in effect when you submit your claim.
Changes to the program do not create an obligation to issue rewards for posts that have not yet been submitted.
19. No Guarantee Of Social Performance
VEXA does not guarantee that participating in the program, wearing VEXA products, tagging VEXA, or creating any particular type of content will result in a specific number of views, followers, engagement, sales, or other social media performance.
20. Platform Independence
This program is operated by VEXA and is not sponsored, endorsed, administered by, or associated with TikTok, Instagram, Meta, or their respective affiliates.
Read the terms and your post qualifies? Send it to us.
By submitting a claim, you confirm that you have read and agreed to these terms. When you’re ready, submit a claim.