FAQs
Questions, Answered.
Everything you need to know before ordering from VEXA.
The First Collection
Is the First Collection out yet?
Not yet. It's coming soon, and every piece goes on sale on its own at the full release. We haven't announced the date yet. Sign up for early access and you'll get the link before it opens to everyone.
When is VEXA dropping next?
The First Collection opens to everyone at the full release.
Is the First Collection Discord only?
No. Only the Starter Pack was, at the start of November. At the full release the First Collection opens to everyone.
What does signing up for email or SMS get me?
Early access sign ups get the link to the First Collection before it opens to everyone at the full release.
What's in the First Collection?
Three new pieces in nine new colorways. The Arcane Seamless comes in Ivory Marl, Slate Marl and Cobalt Marl. The Revolve Jogger comes in Dark Heather Gray, Light Heather Gray and Black. The Micro V-Series underwear comes in Crimson, Azure and Slate.
How much are the pieces?
The Arcane Seamless is $61 and the Revolve Jogger is $95. The Micro V-Series is $25 for a single pair, $60 for a 3-pack and $90 for a 6-pack. The wristbands are $8 each.
Can I buy the Micro V-Series on its own?
Yes. From the full release it comes as a single pair, a 3-pack with one of each colorway, or a 6-pack with two of each.
Is the First Collection limited?
Yes. Quantities are limited, and we don't know when we'll be able to have these pieces in stock again.
When will my First Collection order ship?
Orders placed from the full release ship within 2 to 5 business days, with tracking by email once they leave us. The Starter Pack ships with the public release, within 4 to 5 weeks.
Can I buy the wristbands on their own?
Yes. From the full release they're $8 each and you pick your color. Every Micro V 3-pack also comes with one in a random color, and a 6-pack comes with two.
The release time isn't announced yet. Early access gets the link before it opens to everyone.
Get early accessStarter Pack orders
What's in the Starter Pack?
Every colorway of the First Collection in your sizes. That's three Arcane Seamless tees in Ivory Marl, Slate Marl and Cobalt Marl, three Revolve Joggers in Dark Heather Gray, Light Heather Gray and Black, and a 3-pack of Micro V-Series in Crimson, Azure and Slate. We throw in three more pairs of Micro V for free, plus two wristbands and $50 store credit to go towards any future release.
How does the $50 store credit work?
Every Starter Pack comes with $50 store credit to go towards any future release, including the full release. We add it to your VEXA account, under the email you order with, in early November, after the Starter Pack closes. It expires one year after it's added. To use it, sign in with that email at checkout and it comes off your total. It can't be exchanged for cash.
If you return the whole pack we take the $50 back, and if you've already spent it we subtract it from your refund. Returning single pieces doesn't affect it.
Can I use store credit I already have?
Yes. Sign in at checkout with the email on your account and it comes off your total. If you're checking out in another currency and your balance doesn't show, email support@vexaapparel.com and we'll sort it out.
Can I still get the Starter Pack?
No. It was a one-time offer for Discord members at the start of November, and it has now closed. Every piece goes on sale on its own at the full release.
When does it ship?
With the public release, within 4 to 5 weeks. It's a preorder, so the whole pack ships together, and you get tracking by email once it leaves us. Shipping is free anywhere in the US.
What are the wristbands?
Every Micro V pack comes with wristbands in colors picked at random. A 3-pack comes with one, a 6-pack comes with two, and the Starter Pack comes with two. A single pair doesn't come with one. At the full release you can also buy them on their own for $8 and pick your color.


Can I cancel?
Yes, within 24 hours of ordering. Email support@vexaapparel.com with your order number and we'll refund you in full. After 24 hours we can't cancel it, because your pieces are set aside for your order. EU and UK customers keep their legal right to cancel.
Can I change my size or address after ordering?
Email support@vexaapparel.com as soon as you can with your order number. We'll try to change it before your pack ships, and a size change depends on that size being in stock.
Can I return or exchange it?
Yes, and you can return single pieces from it. U.S. orders have 7 days from delivery to request a return or size exchange, as long as the pieces are unworn and unwashed with the tags on. You cover return shipping, a size exchange depends on that size being in stock, and returns are refunded as store credit for what you paid for that piece in the pack, not its public release price. Micro V-Series can only be returned unopened.
To return the whole pack, everything has to come back, including the free Micro V and wristbands. We take back the $50 store credit, or subtract it from your refund if you've already spent it, and we subtract the price of anything missing or opened.
Outside the U.S., EU and UK customers keep their legal right to cancel, and other international orders can't be returned for sizing or change of mind. Exchanges aren't available on international orders. Damaged, defective or incorrect items are always reviewed, and none of this limits your legal rights. The full details are in our Return & Refund Policy.
Are the photos the final pieces?
They show our prototype samples. We made our final adjustments after they were shot, and you can see what changed.
Sizing & Fit
What size should I get?
Take your normal size in all three pieces. Our size guide has the body measurements for each one.
What size is the model wearing?
He's 6'3" and 190 lb, wearing a Large in the Arcane Seamless and the Revolve Jogger, and a Medium in the Micro V-Series.
How does the Arcane Seamless fit?
Tight through the chest, arms and delts, then tapered around the waist without being skin tight. It's not compression. It's knit in one piece with raglan sleeves and no side seams, and the raglan seams are extended so the underarm doesn't bunch when you train. Take your normal size, or size up if you want it a little looser.
How does the Revolve Jogger fit?
Slim and tapered. It has minimal room through the quad, then tapers hard below the knee to a narrow rib cuff, so the shape of your legs comes through. The inseam is 29.25 inches in every size. We took an inch off the length so the leg doesn't ripple or bunch when you wear the waistband low. If you're between sizes, size up.
How does the Micro V-Series fit?
Low rise with a short, square-cut leg, made to sit tight to the quad. Go by your waist, and if you're between sizes, size up.
What sizes does the First Collection come in?
Every piece comes in S through XL. The size guide has the measurements for each piece.
I'm between sizes. What should I do?
In the Arcane Seamless, take your normal size and size up if you want it a little looser. In the Revolve Jogger and the Micro V-Series, size up.
Fabric & Care
What is the Arcane Seamless made of?
66% nylon and 34% polyester, at around 187 GSM, with 50 to 80% stretch from the knit. It wicks sweat and dries quickly.
Is the Ivory Marl see-through?
Only in really bright light, and only in the birdseye knit across the chest, traps and delts when you're sweating.
What is the Revolve Jogger made of?
65.5% cotton, 16.5% lyocell, 14% polyester and 4% spandex, in a dense double knit at around 320 GSM. It's smooth and matte on the outside and flat on the inside with no fleece.
Will the Revolve Jogger shrink?
It's pre-shrunk before it's cut. Wash it cold and hang dry or tumble dry low to keep the fit.
What is the Micro V-Series made of?
93% modal, a plant-based fiber, with 7% spandex for stretch and recovery. It has a double gusset (keeps your goods from being too visible), an embroidered V on the leg and a jacquard waistband.
Is the underwear made from polyester?
No. We didn't want to just revive a design without thinking about comfort and performance, so we went with modal. It cost us twice as much, but once you put it on you'll understand why it's worth it.
What is modal?
A soft fiber made from wood pulp, usually beech. It's breathable, smooth against the skin and keeps its softness wash after wash.
How do I wash the Arcane Seamless?
Machine wash cold on a gentle cycle with similar colors. Don't tumble dry, bleach or use fabric softener. Reshape it and dry it flat, and don't iron the logo.
How do I wash the Revolve Jogger?
Turn it inside out and machine wash cold. Don't bleach. Hang dry or tumble dry low.
How do I wash the Micro V-Series?
Machine wash cold on a gentle cycle, inside out, with similar colors and a mild detergent. Don't bleach or use fabric softener. Hang dry, or tumble dry on low and take them out while they're still slightly damp. Don't iron the waistband or the embroidered V.
Pre-Orders
Is there a pre-order open right now?
No. The Starter Pack pre-order has closed, and it ships with the public release, within 4 to 5 weeks. The rules below apply to every pre-order.
When does a pre-order ship?
Each pre-order lists an estimated fulfillment window on the product page at the time of purchase. That estimate refers to the time before your order leaves VEXA, not the delivery time after shipment. You will receive tracking by email once your order ships.
Is the estimated shipping window guaranteed?
The shipping window is an estimate. Freight, port, customs, receiving, quality control, or carrier delays may affect the timeline. If the estimated shipping window changes materially, affected customers will be updated by email.
What happens if a pre-order is delayed?
If the expected fulfillment timeline changes materially, VEXA will email affected customers with an updated estimate. Tracking will be sent separately once the order leaves our facility.
What happens if I order a pre-order item with another item?
Orders containing a pre-order item and another item will ship together once the pre-order is ready, unless otherwise stated at checkout. Split shipping is not guaranteed.
How will I receive pre-order updates?
Order updates will be sent to the email address used at checkout. Customers are responsible for entering an active email address and monitoring their inbox, spam, and promotions folders.
When will I receive tracking for a pre-order?
Tracking is not created when the pre-order is placed. You will receive tracking by email once your order has been packed and transferred to the carrier.
Can I cancel a pre-order?
Yes, within 24 hours of purchase. Email support@vexaapparel.com with your order number inside that window and we will cancel and refund the order in full to your original payment method. After 24 hours, voluntary pre-order cancellations are not accepted, because inventory is reserved specifically for each pre-order. If VEXA cannot fulfill a pre-order, the affected amount is refunded to the original payment method. This does not limit any rights provided under applicable consumer protection laws. See our Return & Refund Policy.
Can I exchange a pre-order item?
Eligible customers may request a return or size exchange according to the VEXA Return & Refund Policy. Exchanges are not guaranteed because each size has a limited pre-order allocation and replacement inventory may be unavailable after fulfillment. If the requested size is unavailable, the return will be handled according to the Return & Refund Policy.
What happens if VEXA cannot fulfill my pre-order?
In the unlikely event that VEXA cannot fulfill an item from your order, you will be contacted and refunded for the affected item.
Orders & Checkout
I placed an order but did not get a confirmation email. What should I do?
Check spam and promotions first. If you still do not see it, email support@vexaapparel.com with the name, email, and phone number used at checkout.
Can I change my size or color after ordering?
Email support@vexaapparel.com as soon as possible. We will attempt to accommodate changes before fulfillment begins, but changes are not guaranteed once an order has been submitted, processing has started, or inventory has been allocated, and can only be made if the requested size and color are still in stock. An inability to make a change does not make a U.S. standard in-stock order eligible for cancellation.
Can I change my shipping address after ordering?
Email support@vexaapparel.com immediately with your order number and complete corrected address. We will attempt to update it before fulfillment begins, but address changes are not guaranteed once processing has started or a shipping label has been created. An inability to update the address does not make a U.S. standard in-stock order eligible for cancellation.
Can I cancel my order?
Standard in-stock orders shipped within the United States cannot be cancelled after purchase, even if fulfillment or shipping has not yet begun. Please confirm your items, sizes, colors, shipping address, and payment information before completing checkout. This does not affect our domestic return and exchange policy or any rights involving damaged, defective, incorrect, or misrepresented items.
Voluntary cancellations are also not accepted for standard in-stock international orders outside the EU and UK unless required by applicable law. Eligible EU and UK customers keep their statutory cancellation and withdrawal rights. Pre-orders may be cancelled within 24 hours of purchase. See our Return & Refund Policy.
Can separate orders be combined?
Separate orders are not guaranteed to be combined, and duplicate shipping charges are not guaranteed to be refunded. Contact support@vexaapparel.com with both order numbers as soon as possible, and we will review the request before fulfillment processing begins.
Shipping
Where do you ship?
We currently ship to the United States, Canada, United Kingdom, Australia, New Zealand, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
Is shipping free?
U.S. orders of $100 or more ship free. Under $100, U.S. shipping is $9.99. International orders of $200 or more ship free. Under $200, it's $14.99 to Canada, $19.99 to the UK, Europe, Australia and New Zealand, and $29.99 to Japan. Bulgaria, Croatia, Estonia, Hungary, Romania, Slovakia and Slovenia are $39.99 and ship free from $300. Duties and taxes are calculated at checkout.
How long does order processing take?
All orders ship within 2 to 5 business days. See our Shipping Policy for full details. If a future release is sold as a pre-order, its estimated fulfillment window will be shown on the product page instead.
How long does shipping take?
U.S. orders typically arrive within 3 to 7 business days after shipping. International orders typically arrive within 7 to 21 business days.
Where is my tracking?
You will receive a tracking number by email once your order ships. International tracking can temporarily pause between carrier scans or during customs clearance. A temporary pause does not necessarily mean the package is lost. Contact the selected carrier using your tracking number if updates stop for an extended period.
My package says delivered but I do not have it. What should I do?
Check nearby delivery areas, neighbors, front desk, mailroom, and anyone else at your address first. Then contact the carrier. If you still need help, message us and we will assist where we can.
Do international customers pay duties or taxes?
For eligible international destinations, duties and import taxes are calculated and collected at checkout through Shopify Managed Markets, powered by Global-e. Customers should not normally be charged additional import duties or taxes upon delivery. Availability and treatment may vary by destination.
In the EU, orders over €150 pay full duty and VAT at checkout, which can add around 35%.
Why isn't all international shipping free?
International orders under $200 cost more to ship because of carrier rates, distance, and cross-border handling. Orders of $200 or more ship free, or $300 or more to Bulgaria, Croatia, Estonia, Hungary, Romania, Slovakia and Slovenia. Duties and import taxes for eligible international orders are calculated at checkout and are separate from the shipping charge.
Can I pay in my own currency?
Yes. In the UK, Europe, Canada, Australia and New Zealand you see prices and pay in your local currency at checkout. Duties and import taxes are included in that total, so there's nothing extra to pay when it arrives.
Returns & Exchanges
Can I return or exchange my order?
U.S. customers can request a return or size exchange within 7 days of delivery. Items must be unworn, unwashed, unused, in original condition, with tags attached.
Do you offer refunds?
Eligible refunds are handled according to our Return & Refund Policy. For eligible U.S. returns, refunds are issued as store credit once the return is received and inspected.
For eligible EU/UK withdrawal returns, refunds will be processed as required by applicable law, which may include the product price and the least expensive standard outbound shipping option available at checkout.
Duties, import taxes, and VAT collected on a fulfilled international order might not be refundable. Any refund treatment is subject to the Managed Markets process and applicable law. Upgraded shipping costs are not refundable unless required by law.
Who pays return shipping?
Customers are responsible for return shipping unless the item is damaged, defective, incorrect, or unless otherwise required by applicable law. We recommend using a tracked shipping method.
Can I return an international order?
International orders are subject to our Return & Refund Policy. Change-of-mind, sizing, or similar returns may be limited outside the EU/UK unless required by law.
EU/UK customers may have additional withdrawal or cancellation rights under applicable law. Damaged, defective, incorrect, or not-as-described items are always reviewed under our policy.
Exchanges are not available for international orders.
What should I do if my item arrives damaged, defective, or incorrect?
Email support@vexaapparel.com with your order number and clear photos. For a damaged U.S. order, contact us within 48 hours of delivery. For a defective or incorrect item, U.S. or international, contact us within 7 days of delivery. For an international order damaged in transit, contact the carrier first to open a claim, since transit damage is their responsibility once they have the package, then send us the carrier claim information, your order number, and photos and we will review case by case. An exception is not guaranteed.
Genesis Stringer
What is Genesis?
Genesis is our signature stringer. Every release has sold out, and it comes back in 2027. You can still see every Genesis colorway on the site in the meantime.
When does Genesis restock?
Not until 2027. You can still view every Genesis colorway on the site in the meantime.
Did Genesis sell out?
Yes, every release has sold out. Genesis comes back in 2027.
When was the last time VEXA dropped?
Our last drop was the Starter Pack, for Discord members at the start of November. Before that it was Genesis Chapter II in September, which sold out.
How does the Genesis Stringer fit?
Genesis has a structured, tapered fit. It is fitted through the chest and shoulders with a tighter waist, so it holds a clean taper instead of flaring out.
Is it long or short?
It is slightly longer than a standard tank so it stays in place while training and does not ride up.
Will it show nipples?
The neckline is cut for chest exposure while keeping you covered. Exact coverage can vary a little with size, fit, and movement.
Are the armholes low?
The armholes are made for lat exposure while keeping the fit clean and controlled.
What should I do if I am between sizes?
Size down for an extra-fitted look. Size up for slightly more room and length.
Do you have a size guide?
Yes. The size guide is on the product page.
Can women wear it?
Yes. Genesis is cut as a men's stringer, but anyone can wear it if they like the fit.
Is the white see-through?
The white is built to be wearable, not sheer. As with any light fabric, very bright light or heavy sweat can change how it reads, but it is not designed to be see-through.
Does it feel thick or thin?
Genesis is lightweight and breathable with a close, second-skin feel for training.
Is it stretchy?
Yes. It has light stretch for comfort, but it is designed to hold shape.
Will it shrink?
Follow the care instructions for the best result. Wash cold and hang dry.
How should I wash it?
Wash cold and hang dry. Avoid high heat to protect the fit, fabric, and logo.
VEXA Athletes
How can I become a VEXA Athlete?
Applications are open through the VEXA Athlete page. The program is highly selective. Every application is carefully reviewed, and we select only athletes who fit VEXA's vision and can represent the standard.
Can you send me product?
Possibly. Apply through the VEXA Athlete page and include your TikTok or Instagram, recent stats, and why you fit the standard.
Why are you so selective with your athletes?
Because who represents VEXA matters. We care about upholding the standard across everything we do: the product, the customer service, the content, and especially the people attached to the brand.
A VEXA athlete is not just someone with a code or a follower count. It is someone who actually lives the aesthetic lifestyle, stays loyal to the standard, and now inspires the next kid to start.
Some people with huge audiences will never be VEXA athletes. Some people building quietly right now will be. Regardless of where someone is in their journey, the standard is the same: they have to genuinely live it, protect it, and represent it the right way.
Who are the current athletes?
You can see the current roster on the VEXA Athlete page.
Still Have a Question?
Email support@vexaapparel.com and we will help.